The client who messages you at 23:00 doesn't wait until tomorrow to book.
Vural answers your business WhatsApp and puts the appointment in the diary, at any hour. If someone asks something you haven't taught it, it passes the question to you.
| Thu | Nuria | Marc | Aina |
|---|---|---|---|
| 9:00 | Joan R. | Ona P. | |
| 10:00 | Laia B. | ||
| 12:00 | Ona P. | ||
| 16:00 | Laia B. | ||
| 17:00 | Joan R. | ||
| 18:00 | Marta · highlights18:00 · booked 23:05 | ||
| 20:00 | Closed | ||
In pen, what you wrote down. In green, what Vural wrote down at 23:05, with the business closed.
A day with Vural, hour by hour.
What Vural does on a normal day, without you having to check your phone.
You open and the day's diary is already done.
Every appointment with its professional, and with the time it needs before the next one.
Someone asks for a slot while you're with a client.
Vural reads the message, checks which slots you really have free and adds the appointment. You carry on with your client.
- Rosa M. · with Nuria
It asks for a deposit on long services.
Only on the ones you choose. On a quick visit it doesn't mention it.
Premium plan- Taken off the total
- 15 €
Someone cancels and the slot isn't lost.
It offers it to whoever is on your waiting list and gives them a deadline to reply.
Pro and Premium plans- Offered to Ivet
You closed hours ago and you're still booking.
It answers questions and books appointments even when nobody is there.
- New appointments
- 3
- Question for you
- 1
- Messages answered by you
- 0
The diary and WhatsApp, in the same place.
Vural includes the diary, the client records and the WhatsApp conversations.
If you use Google Calendar, we connect it. If you use another program, we move your data across for you.
- Its own calendar, in real time
- Client records with history
- Several professionals, each with their own hours
- Several services in one visit
- Holidays, breaks and blocked time
Your business · WhatsApp
Hi, any slot next week?
Yes. I have Tuesday at 10:00, Wednesday at 12:30 or Thursday at 16:00.
Wednesday at 12:30
Booked in: Wednesday 12:30.
What if the AI tells a client something that isn't true?
Vural only says what you have taught it: services, prices, durations and opening hours. If someone asks anything else, it passes the question to you and keeps the appointment as provisional until you confirm it.
- It doesn't make up prices or conditions
- It respects your rules and your availability
- It passes the query to the right person
- It holds a provisional appointment
- You confirm it
Your business · WhatsApp
By the way, how much is that treatment? I can't see it on the website.
That price depends on each case, so I've passed it to Nuria and she'll reply here herself. Shall I hold Thursday at 16:30 in the meantime?
An example night, with the business closed.
Every week you get an email summary of what came in out of hours.
Out of hours · example
- new appointments3
- in deposits45 €
- slot refilled from the waiting list1
- messages answered by you0
No commission per booking. One fixed fee a month.
You pay a fixed setup fee once, and the monthly fee starts once it's working. Prices excl. VAT.
Starter
Up to 2 professionals
79€ / month
€480 setup, one-offWe connect your WhatsApp, load up to 15 services and run one training session.
- Answers WhatsApp 24 hours a day
- Diary and client records
- Books and cancels appointments without you stepping in
- Several services per visit
- Speaks in your tone
- 150 AI conversations a month
- Email support, within 3 working days
Essential
Up to 5 professionals
199€ / month
€900 setup, one-offWe connect your WhatsApp, load up to 40 services and run two training sessions.
- Answers WhatsApp 24 hours a day
- Diary and client records
- Books and cancels appointments without you stepping in
- Several services per visit
- Speaks in your tone
- 400 AI conversations a month
- Email support, within 2 working days
ProRECOMMENDED
Up to 10 professionals
399€ / month
€1,200 setup, one-offWe connect your WhatsApp, load up to 80 services, import your client records and run two training sessions.
- Everything in Essential
- Waiting list
- Weekly email summary and business report
- 800 AI conversations a month
- Email and WhatsApp support, within 1 working day
- Every quarter we review with you what it couldn't answer
Premium
No limit on professionals
999€ / month
From €1,800 setup, one-offTailored to your business.
- Everything in Pro
- Deposits taken in advance
- No-show tracking
- 1,200 AI conversations a month
- WhatsApp support with a person, the same day
- Every month we review with you what it couldn't answer
- Instagram DM and web chat COMING SOON
- Card terminal & payments, Verifactu COMING SOON
Frequently asked questions
If you have any other question, write to us.
Which businesses can use Vural?
Any that works by appointment: beauty and personal care, health and wellbeing, garages and car repair, pets, offices and professionals.
What does setup include?
Connecting your WhatsApp, loading your catalogue and opening hours and teaching it to speak like you. We do it.
Can the AI get prices or conditions wrong?
Vural only uses what you've taught it: services, prices, durations and rules. If something falls outside that, it passes the query to the right person and holds a provisional appointment.
Do my clients have to install anything?
No. They message the same WhatsApp number as always.
Does it work with my current diary?
If you use Google Calendar, we connect it. If you're coming from another platform, we migrate your data with you.
How long until it's ready?
We set up access to your WhatsApp with you. It's usually ready in a couple of days.
Does Vural charge commission per booking?
No. You pay for setup once and a fixed monthly fee.
How do I stop using it? And my data?
Cancel whenever, no lock-in. Your data is stored in the EU and it's yours: ask us and we send you a copy.
When you close, Vural keeps booking.
Write to us and we set it up with your own data. You don't pay the monthly fee until it's working.
Tell us about your businessWrite to us at hola@vural.io