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Fewer missed appointments

Fewer empty slots from appointments people forget

Vural sends the reminder at the right moment, collects the confirmation over WhatsApp and, if someone can't come, reopens the slot before it's lost. Without you chasing anyone.

The problem

A no-show isn't just an empty chair.

  • Forgotten appointments

    It was booked two weeks ago and no one mentioned it again. The day comes and the client is on something else.

  • Confirmations by hand

    Going client by client asking "are you coming tomorrow?" eats part of the day — and sometimes you don't get to it in time.

  • Last-minute cancellations

    They cancel at nine at night for tomorrow. If no one sees it until the next morning, the slot stays empty.

  • Revenue that doesn't come back

    In an appointment-driven business, the hour you don't fill today isn't recovered. And the gaps add up.

How Vural helps

Remind, confirm, refill. Automatically.

  • Reminder on time

    Vural reminds with the lead time you decide, with a clear message in your business's voice. No spam — one useful reminder.

  • One-tap confirmation

    The client confirms or says they can't make it in the same WhatsApp thread. You see at a glance which appointments still stand.

  • Frictionless reschedule

    If they can't make it, Vural offers another time right there. The appointment moves instead of being lost.

  • Slot reopened

    When a slot frees up, it can offer it to whoever was waiting before it goes blank. Every morning you get a summary of what happened.

An example

The reminder that prevents the gap.

Illustrative conversation — the timing and tone are yours to configure.

┌─ Reminder · 19:00WhatsApp Business
vural →Hi Marta, a reminder of your appointment tomorrow at 10:30. Can you confirm?
user →Oh, I can't make it tomorrow after all 😕
vural →No problem. I have free:
user →Friday at 12:00 is better.
vural →Done. Friday 12:00. And I'll offer tomorrow's slot to whoever was waiting.
└─ end of conversation

Your current calendar

Works with the calendar you already have.

Vural reads your calendar to know which appointments exist and when to remind them, and records the changes right there. You don't have to migrate to another tool.

  • Online booking

    Treatwell, Booksy, Fresha, Calendly, Cal.com, Doctoralia — reads the appointments and records the changes.

  • Shared calendar

    Google Calendar or a team calendar as the source of truth.

  • Spreadsheet or notebook

    If the calendar is manual, we set up the simplest thing that works in the demo.

No pestering

Reminding isn't chasing.

A badly-done reminder annoys more than it helps. Vural keeps it careful:

  • One reminder per appointment, at the right moment — not a string of messages.
  • The client can pause or say they'd rather not get reminders, and that's respected.
  • When a conversation gets complicated, Vural passes it to you instead of insisting.
  • Data handled in line with the GDPR, with the data-processing agreement the law requires.

Questions

About reminders and no-shows.

01How many reminders does it send?

As many as you configure. The default approach is one per appointment, at the moment that works best for your business. It's not a string of messages.

02Does it really reduce no-shows?

Reminders on time, easy confirmation and frictionless rescheduling reduce missed appointments in appointment-driven businesses. The exact effect depends on your case — in the demo we run an honest calculation with your numbers.

03What if the client doesn't reply to the reminder?

Vural makes it clear in the summary so you can decide. It doesn't insist indefinitely and doesn't mark the appointment confirmed if it isn't.

04Can it refill the slot that frees up?

Yes. When a slot frees up, it can offer it to whoever was waiting before it goes blank.

Demo

Your real no-show number.
And how many Vural would recover.

In the demo we run an honest calculation: how many appointments you lose today and what would change with WhatsApp reminders and confirmations. If it doesn't pay off, we tell you.